Shipping policy
Processing Time Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Times Once shipped, delivery times vary depending on your location and the supplier fulfilling your order. Estimated delivery times are:
- Domestic (US): 5–10 business days
- International: 10–21 business days
Please note these are estimates and are not guaranteed.
Tracking Once your order ships, you'll receive a confirmation email with tracking information. If you haven't received tracking details within 5 business days of your order, contact us at nyack195@gmail.com.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Delays We work with supplier partners to fulfill orders and are not responsible for carrier delays, customs processing times, or circumstances outside our control. If your order is significantly delayed, please reach out and we'll do our best to help.
Lost or Stolen Packages Aurevon is not responsible for lost or stolen packages once marked as delivered. If you believe your package is lost, contact us at nyack195@gmail.com and we'll work with the carrier to investigate.
Contact For shipping questions, email us at nyack195@gmail.com.